1What Information Do We Collect?
7888bdtWhen you open an account and use the platform, we collect certain information. This is done to deliver the best possible service, maintain account security, and meet our legal obligations.
Below is a detailed breakdown of the types of information we typically collect:
| Data Type |
Example |
Mandatory? |
| Identity Information |
Name, date of birth, national ID |
Yes |
| Contact Information |
Email, mobile number |
Yes |
| Financial Information |
BKash/Nagad number, bank account |
Yes |
| Device Information |
IP address, browser, OS |
Automatic |
| Gaming Activity |
Betting history, win/loss records |
Automatic |
| Cookie Data |
Session cookies, preference storage |
Optional |
2Data Collection Methods
7888bdt We collect your information through a variety of methods. It is our responsibility to be fully transparent about each of these methods. We only collect data that is genuinely necessary to provide our services.
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Registration Form: Information you provide directly when opening an account.
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KYC Verification: A copy of your national ID or passport for identity verification.
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Transaction Records: Collected automatically during deposit and withdrawal transactions.
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Browsing Data: Through cookies and log files while using the website and app.
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Customer Support: Information provided during live chat or email support interactions.
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Promotional Participation: Information provided when participating in bonuses or tournaments.
Important: We will never ask for your password or full banking details via phone call or informal message. If you receive any such request, treat it as fraudulent and notify us immediately.
3Purpose of Data Use
Data Collected 7888bdt Used only for specific purposes. We never use your information for any purpose other than what it was collected for without your consent. The primary purposes are:
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Account Management: For registration, login, password reset, and account verification.
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Financial Transactions: For processing deposits and withdrawals, and for fraud prevention.
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Customer Support: To resolve your issues quickly and effectively.
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Legal Compliance: Meeting Anti-Money Laundering (AML) and regulatory requirements.
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Service Improvement: To analyze user experience and further improve the platform.
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Personalized Offers: To send you relevant bonuses and promotions based on your preferences.
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Responsible Gaming: Identifying signs of excessive gaming to provide members with appropriate support.
4Data Sharing Policy
7888bdtOne of the strictest policies we uphold is around data sharing. We believe your information is entirely your own — which is why we never transfer it to third parties for commercial purposes or financial gain.
However, data may be shared in the following limited circumstances:
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Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
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Law Enforcement: Only the minimum necessary information, when required by court order or legal obligation.
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Technology Partner: Contracted service providers for platform operations (under strict confidentiality agreements).
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Advertiser: Never. We do not share any information for advertising purposes.
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Data Broker: Never. Selling or renting data is strictly prohibited.
Please note: Before sharing data with any third party, a strict non-disclosure agreement (NDA) is signed with them. Ensuring your data is used appropriately is our responsibility.
5Data Retention Period
7888bdt We do not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type |
Retention Period |
| Account Information |
5 years after account closure |
| Financial transaction records |
7 years (legal obligation) |
| KYC documents |
5 years after the end of the relationship |
| Gaming Log |
3 years |
| Customer support conversations |
2 years |
| Cookie & session data |
30 days to 1 year |
Once the retention period expires, data is automatically and permanently deleted. You may also request early deletion before the period ends — however, this may not be possible for data retained due to legal obligations.
6Cookies & Tracking Technologies
7888bdtThe website and app use cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.
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Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
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Performance Cookies: Helps analyze site performance and errors. Your consent is required.
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Preference Cookies: Remembers your language, theme, and other preferences. Optional.
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Third-Party Tracking Cookies: No third-party tracking cookies are used for advertising tracking.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
7Security Measures
7888bdt Industry-leading security measures are applied to protect your information. Our security team monitors systems 24/7 and detects any unusual activity in real time.
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TLS 1.3 / SSL 256-bit: All data transfers are completed over encrypted connections.
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Two-Factor Authentication (2FA): Enable 2FA to add an extra layer of security to your account.
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Firewall & DDoS Protection: Advanced network-level protection is always active.
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Regular Penetration Testing: Third-party experts conduct regular vulnerability assessments of our systems.
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Encrypted Database: All stored data is protected with AES-256 encryption.
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Access Control: Only authorized personnel have access to specific data.
Your Role Matters: Use a strong password, never share your login credentials with anyone, and avoid accessing your account on public Wi-Fi. If you notice any suspicious activity, contact our support team immediately.
8Your Rights
7888bdtEvery registered member holds full rights over their personal information. We respect those rights and are committed to responding promptly to any request you make.
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Right to Access: You have the right to know what information we hold about you.
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Right to Rectification: You may request corrections to any inaccurate or incomplete information.
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Right to Erasure: You may request deletion of your data under certain circumstances.
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Right to Restrict Processing: You may request that we stop using your data for specific purposes.
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Right to Data Portability: You may request a copy of your data in a machine-readable format.
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Right to Object: You may object to marketing communications or specific data processing activities.
To exercise any of these rights, please contact our support team. We generally respond to requests within 30 business days.
9Minor Protection
7888bdt We firmly believe that online betting is for adults only. Our platform is not intended for anyone under the age of 18, and we do not collect data from minors.
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Age verification is mandatory at the time of registration.
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Age verification is carried out as part of the KYC process.
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Accounts identified as belonging to minors are closed immediately.
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Any data collected from minors is deleted immediately.
If you believe a minor is accessing your account, change your password immediately and notify our support team.
10Privacy Policy Changes
7888bdt This Privacy Policy may be updated as needed. We will notify you of any changes through the following means:
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The "Last Updated" date on this page will be changed accordingly.
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For significant changes, a notification will be sent to your registered email address.
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Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you do not agree with any policy changes, you may close your account. For any questions, please contact our support team.
11Contact Us
For any questions, concerns, or data-related requests regarding our Privacy Policy, please contact our Data Protection Team. We typically respond within 24-48 hours.
Live Support
24/7 Live Chat Support Available
Frequently Asked Questions
No, never. 7888bdt does not sell or transfer your data to any third party for commercial purposes. Limited data may be shared only with contracted partners for service operations, and strictly under confidentiality agreements.
You can view the information we hold by visiting the profile section of your account. To request deletion, email our support team. We will process your request within 30 business days.
Yes, completely secure. 7888bdt uses 256-bit SSL encryption and processes all transactions through a PCI DSS-compliant payment gateway. We never store your full card number or bank PIN.
Yes. In the event of a data breach, we will notify the relevant authorities within 72 hours as required by applicable law, and inform affected users by email with full details. We will also provide the necessary assistance to help you secure your account.